CrashDuel Support

CrashDuel is a free-to-play game of timing: launch a round, watch the multiplier climb and cash out your Gold Coins before it crashes. Gold Coins are a virtual currency with no monetary value. The App is for adults 18+.

Contact us

Questions about the App, a purchase, or your data: email hanhle9014@gmail.com. We reply within 2 business days.

Questions about your game account, Gold Coin balance or promotions are handled by the platform's own support, reachable from the Account section inside the App or at crashduel.com.

Purchases

Gold Coin packs are sold through Apple In-App Purchase on iOS and Google Play Billing on Android. If a purchase did not arrive, reopen the App: pending purchases are retried on launch. For refunds, use Apple's "Report a Problem" page or the Google Play order history, since the stores hold the payment.

Delete your account or data

Delete your platform account at crashduel.com/cms/deleteaccount or from the Account section inside the App.
Sign out in the App's Support tab or uninstall the App to remove data stored on your device.
Email us to delete any diagnostic data we hold. Details are in the Privacy Policy.

Availability

The built-in Crash Duel game, Stats, Profile and Support work everywhere the App is offered. The online Lobby tab is limited to eligible US states; it checks your approximate location (by IP address) when you open it.